YOUR INFORMATION

Privacy Policy

Effective: November 16, 2026. This page describes the consultation-request form on Kadua Anchor Translation Ltd.'s website. It is a draft operational policy that should be approved by the business before publication.

1. Information we collect

When you submit a translation or consultation inquiry, the form collects your name, optional Facebook name and phone number, email, document category, language requirements, preferred contact method, requested date/time, and any notes you provide. A pseudonymous technical identifier may be stored to help prevent spam and duplicate submissions.

2. How information is used

We use inquiry details to evaluate your request, contact you about availability, provide estimates, coordinate translation services, maintain an appointment history, and protect the form from misuse. A requested slot is not automatically a confirmed appointment.

3. Where it goes

The website stores booking requests on its hosting server and may attempt to send a notification to kadua.anchor@gmail.com. The website may rely on hosting and mail infrastructure to operate. We do not automatically send your inquiry to Facebook. If you click the Facebook link and message the Page, that separate conversation is governed by Meta's terms and privacy practices.

4. Sensitive documents

Please do not enter passport numbers, ID numbers, medical data, full document text, or uploaded scans in the notes field. The consultation form does not accept document uploads. Ask the business for its approved secure document-submission process before sending sensitive files.

5. Retention and security

Requests are kept for inquiry handling, appointment administration, fraud prevention, and legitimate recordkeeping. The business should establish a specific retention and deletion schedule. Reasonable access controls should be maintained for the hosting account and email inbox; no website can guarantee absolute security.

6. Your questions and requests

To ask about your saved information, request correction or deletion where applicable, or raise a concern, email kadua.anchor@gmail.com or call 0993 025 6028. The business should verify the requester's identity before disclosing or changing sensitive records.

7. Updates

This policy may change as the business adds services, integrates email providers, or revises its booking procedures. The effective date will be updated when changes are published.